OK, I was able to fully remove the software, but the keyboard still does
not work after the timer is changed into production mode.
Here are the steps I did to recreate the problem.
First, I removed the timer software:
1. As "Admin" windows user (with full administrative rights), I went to add/remove programs and uninstalled. It popped up a warning that the program was in use, but I clicked "ignore", since there is no other way...
2. After the uninstall, I used regedit to delete the "HKEY_LOCAL_MACHINE->Software->Weavefuture" entry and everything under it.
3. I rebooted, and then deleted the C:/Program Files/WeaveFuture Inc. folder and everything in it. I also used regedit to remove the registry entry again, since some of it had somehow come back.
4. I rebooted again. The computer starts as normal, and I believe the timer software is gone. There are no weavefuture folders, and no weavefuture registry entries.
Now I installed the time software:
5. I run the installer program, and then reboot.
6. I click the "Administrator" button on timer, and change password. Then I click Administrator again, and login to configuration area.
7. I click the "make changes" checkbox, and click the Kiosk Settings button. I UNCHECK the "Hide desktop, Hide toolbar, and disallwo ctrl-tab options. (The reason is because I need to be able to reboot if it doesn't work...) I click "Do Not Choose" button to remove auto-start of kiosk software. I click the Save button to return back to main configuration area.
8. I click the "Run Kiosk Software in Production" mode, and then click the "Save changes" button. This exits the timer configuration area.
9. Now I click the "START->restart" option in windows, and the computer restarts.
When the computer restarts, I am prompted with the normal "login" box for Windows. I enter the username "Admin", and leave pw blank (since there is no password for this windows user). Please note, that at this point the keyboard
IS working correctly.
10. I enter a coin to start timer, and everything works correctly. No problem.
11. I reboot the computer.
Now I configure the Timer software to the settings I need:
12. I enter coings, and click Administrator and enter config area. I click the Kiosk Settings, and then enter "C:\Program Files\Internet Explorer\iexporer.exe" into the "autostart" box so that IE is automatically started on coin drop.
13. I CHECK the "reboot PC when timer expire" option.
14. I click the "Save" button and return to main configuration screen.
15. I reboot the computer, and login as Admin user again... (no password). The Timer software automatically starts and continues the previous session with the remaining time displayed in the timer.
16. I click the "Reset Timer" button on the timer, and the computer restarts. Good.
17. Computer comes back up, and the splash page is displayed. I enter a coin to start, and then click "Administrator" to access the configuration area.
18. I click Design Splash, and then click the "Show Central Area Only" checkbox. I click the "Select flash SWF" button and select my file. I "check" the "user picture, flash" radio buton the center area. I click the Save button to return to configuration area.
19. I click the "Save Changes" button. Then I click the "Reset Timer" button on the timer. Computer is auto-rebooted, as expected.
20. Computer starts up, and I enter "Admin" windows user (no password), and the new splash page is displayed. Good.
21. I enter a coin to start the timer software, and the the IE browser starts automatically. The keyboard is now frozen.
So.. there are all the steps I have taken to recreate this problem.
It is very serious, because I am not able to use the timer software with a keyboard that does not work.
Please note, that right up until step #21, the keyboard was working. It worked even to enter the Windows login to start Windows. So, I know for 100% fact that it is the TIMER software that is stopping the keyboard from working.
Not good. Please let me know what I can do to fix this problem.
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HERE IS A SPECIAL NOTE:
If I now go back into the configuration area (I can retrieve the admin password from registry without using keyboard), and then change the splash screen back to "use default" radio button, then it works. Upon reboot, and coin drop, the keyboard is working again.
If I change the splash screen to use my own flash file.. then the keyboard does NOT work.
So I think this bug is located in the splash screen area somewhere...
Please let me know what I can do to help resolve this bug.