Hi
I don't know how you should or can reproduce the problem but maybe some other users have it too so i'm going to mention it here so you can maybe find a solution, if you already don't know the answer.
My kiosks are configured to use 50 eurocent, 1 euro, 2 euro. For 1 euro the user gets 24 minutes of time. Anyway, the latest two weeks (almost with the installation of version 3.7.9) my kiosks give sometimes 7 hours!! 8 hours!! for 1 euro or 2 euro. I don't know how it happens, i tried to reproduce but i couldn't. People were sitting for hours on the kiosks without throwing any money in. For luck it happened to me too at the installation of a new kiosk, that's how i knew about it.
How can this happen?
Timer is tripping
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- Posts: 386
- Joined: Mon Jan 15, 2007 6:38 pm
Re: Timer is tripping
We have try to reproduce the problem and fix it.
The new version 3.8.0 will be release soon.
thanks
The new version 3.8.0 will be release soon.
thanks
Re: Timer is tripping
that's great news, you're absolutely fabulous
thank you for the quick fix, that's another irritating thing of my chest now,
bye
thank you for the quick fix, that's another irritating thing of my chest now,
bye
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- Posts: 386
- Joined: Mon Jan 15, 2007 6:38 pm
Re: Timer is tripping
New version 3.8.0 will be release soon, it may fix the this bug.
Re: Timer is tripping
so when can we expect the new release, today it happened again and the timer gave 50 minutes for 50 cents.
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- Posts: 386
- Joined: Mon Jan 15, 2007 6:38 pm
Re: Timer is tripping
Please send us the log files when this happened.
The new release 3.8.0 is available. It should fix the problem.
thanks
The new release 3.8.0 is available. It should fix the problem.
thanks
Re: Timer is tripping
my kiosks don't keep log files, because i'm using deepfreeze, the logs are always reset by each restart.
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- Posts: 386
- Joined: Mon Jan 15, 2007 6:38 pm
Re: Timer is tripping
from this new version,
you can change the log directory to somewhere the deep freeze does not effected.
So you can keep the log files.
you can change the log directory to somewhere the deep freeze does not effected.
So you can keep the log files.
Re: Timer is tripping
great!!
now do that for the money counter too and you have a ubersatisfied customer
now do that for the money counter too and you have a ubersatisfied customer
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- Posts: 386
- Joined: Mon Jan 15, 2007 6:38 pm
Re: Timer is tripping
log for money counter will be available in next release