Timer is tripping

If you have any discover some bugs when you try our software or when you are in operation, please let us know. Please describe the symptom as detail as possible. Thanks!
Post Reply
UfukD
Posts: 68
Joined: Sat Sep 08, 2007 2:56 am

Timer is tripping

Post by UfukD »

Hi

I don't know how you should or can reproduce the problem but maybe some other users have it too so i'm going to mention it here so you can maybe find a solution, if you already don't know the answer.

My kiosks are configured to use 50 eurocent, 1 euro, 2 euro. For 1 euro the user gets 24 minutes of time. Anyway, the latest two weeks (almost with the installation of version 3.7.9) my kiosks give sometimes 7 hours!! 8 hours!! for 1 euro or 2 euro. I don't know how it happens, i tried to reproduce but i couldn't. People were sitting for hours on the kiosks without throwing any money in. For luck it happened to me too at the installation of a new kiosk, that's how i knew about it.

How can this happen?
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: Timer is tripping

Post by Administrator »

We have try to reproduce the problem and fix it.
The new version 3.8.0 will be release soon.
thanks
UfukD
Posts: 68
Joined: Sat Sep 08, 2007 2:56 am

Re: Timer is tripping

Post by UfukD »

that's great news, you're absolutely fabulous :)

thank you for the quick fix, that's another irritating thing of my chest now,


bye
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: Timer is tripping

Post by Administrator »

New version 3.8.0 will be release soon, it may fix the this bug.
UfukD
Posts: 68
Joined: Sat Sep 08, 2007 2:56 am

Re: Timer is tripping

Post by UfukD »

so when can we expect the new release, today it happened again and the timer gave 50 minutes for 50 cents.
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: Timer is tripping

Post by Administrator »

Please send us the log files when this happened.
The new release 3.8.0 is available. It should fix the problem.

thanks
UfukD
Posts: 68
Joined: Sat Sep 08, 2007 2:56 am

Re: Timer is tripping

Post by UfukD »

my kiosks don't keep log files, because i'm using deepfreeze, the logs are always reset by each restart.
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: Timer is tripping

Post by Administrator »

from this new version,
you can change the log directory to somewhere the deep freeze does not effected.
So you can keep the log files.
UfukD
Posts: 68
Joined: Sat Sep 08, 2007 2:56 am

Re: Timer is tripping

Post by UfukD »

great!!

now do that for the money counter too and you have a ubersatisfied customer :lol:
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: Timer is tripping

Post by Administrator »

log for money counter will be available in next release
Post Reply