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Timer is tripping

Posted: Tue Jan 22, 2008 5:27 am
by UfukD
Hi

I don't know how you should or can reproduce the problem but maybe some other users have it too so i'm going to mention it here so you can maybe find a solution, if you already don't know the answer.

My kiosks are configured to use 50 eurocent, 1 euro, 2 euro. For 1 euro the user gets 24 minutes of time. Anyway, the latest two weeks (almost with the installation of version 3.7.9) my kiosks give sometimes 7 hours!! 8 hours!! for 1 euro or 2 euro. I don't know how it happens, i tried to reproduce but i couldn't. People were sitting for hours on the kiosks without throwing any money in. For luck it happened to me too at the installation of a new kiosk, that's how i knew about it.

How can this happen?

Re: Timer is tripping

Posted: Wed Jan 23, 2008 4:23 am
by Administrator
We have try to reproduce the problem and fix it.
The new version 3.8.0 will be release soon.
thanks

Re: Timer is tripping

Posted: Fri Jan 25, 2008 4:52 am
by UfukD
that's great news, you're absolutely fabulous :)

thank you for the quick fix, that's another irritating thing of my chest now,


bye

Re: Timer is tripping

Posted: Sat Jan 26, 2008 4:10 pm
by Administrator
New version 3.8.0 will be release soon, it may fix the this bug.

Re: Timer is tripping

Posted: Tue Jan 29, 2008 3:15 pm
by UfukD
so when can we expect the new release, today it happened again and the timer gave 50 minutes for 50 cents.

Re: Timer is tripping

Posted: Wed Jan 30, 2008 9:14 am
by Administrator
Please send us the log files when this happened.
The new release 3.8.0 is available. It should fix the problem.

thanks

Re: Timer is tripping

Posted: Wed Jan 30, 2008 3:02 pm
by UfukD
my kiosks don't keep log files, because i'm using deepfreeze, the logs are always reset by each restart.

Re: Timer is tripping

Posted: Wed Jan 30, 2008 7:06 pm
by Administrator
from this new version,
you can change the log directory to somewhere the deep freeze does not effected.
So you can keep the log files.

Re: Timer is tripping

Posted: Mon Feb 04, 2008 6:40 am
by UfukD
great!!

now do that for the money counter too and you have a ubersatisfied customer :lol:

Re: Timer is tripping

Posted: Tue Feb 05, 2008 6:51 am
by Administrator
log for money counter will be available in next release