timer wont start after coin drop

Questions about our products
Post Reply
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

timer wont start after coin drop

Post by dumoulinchibou »

hardware:

os: windows mce + sp2
ak5 coin acceptor on (com5)

im using serial card because motherboard dont have any serial port.
lastest version of internet cafe software.

internet café set
coin id 4 = 1$
coin id 5 = 2$

AK5 programmed with same id

when i drop coin the correct id appear on the small led screen

but the timer wont start ?

any tricks or something i've tried to reinstall my serial card but nothing to solve right now

thank you and sorry for my bad english.
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Post by Administrator »

Have you change the com port from "COM1 to COM5" in the software?
We suggest using USB-RS232 converter, instead of serial card, if your computer does not have com port.
the serial card may be obsoleted or/and not fully supported all the serial functions.
The USB-RS232 convert cable can be buy locally or you can buy from our website.
http://www.weavefuture.com/coin_accepto ... _kiosk.htm
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

Post by dumoulinchibou »

yes i changed com5 in the software, i have 10 ak5 and is the only i can't get it to work.

all have a serial card and same setting.
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Post by Administrator »

The serial card you have may not support all the functions of serial communication and then this means that the serial card does not work with AK5, you have to use the USB-RS232 convert cable.
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

Post by dumoulinchibou »

i have the same card on my other machine and it work. im really confused.
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Post by Administrator »

The Serial card is related to the main board of PC, and also depend on the serial driver and PC main board driver. Most of serial card use PCI bug to communicate with your PC
The serial card is also very expensive.
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

usb kit

Post by dumoulinchibou »

ok i ordered the usb kit
i hope this solve all my problem with damn serial connection :P
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

can you ship it in express post

Post by dumoulinchibou »

just add express paiement on COD or something ?
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Post by Administrator »

Your order has been sent.
the instruction can be get from
http://www.weavefuture.com/usb-rs232-driver.htm
dumoulinchibou
Posts: 6
Joined: Thu Dec 13, 2007 4:53 pm

Re: timer wont start after coin drop

Post by dumoulinchibou »

i have the same problem with the usb kit
now i try a brand new setup of coin acceptor, windows, usb driver
Administrator
Posts: 386
Joined: Mon Jan 15, 2007 6:38 pm

Re: timer wont start after coin drop

Post by Administrator »

Is it possible to try another PC?
You can send the coin acceptor back to us, we will check for you and repair or replace it if it has problem.
Thanks
Post Reply